Frequently asked questions
from intended parents

Licensed Family and Marriage Therapist, Julie
From the first phone call through matching and delivery, they were so knowledgeable and kind, I knew that anything that came up, they would help us handle.

General Questions and Answers

Why is it important that my agency have a global reach with a local presence?

Every intended parent is different, with different priorities and preferences that should be considered when matching. Our large network of resources means we have the ability to meet our clients’ needs, and we can do it quickly.

How does matching work?

Our proprietary Matching Matters® program brings together surrogates and intended parents with 97% accuracy on the first meeting. We examine a combination of factors for matches that make the surrogacy journey as secure and seamless as possible.

What happens if the cycle is canceled?

You will look to your fertility clinic for advice on next steps to prepare for the next cycle. It may be recommended that a different medication protocol be used. Cancelled cycles can happen for multiple reasons, but it does not mean that this will continue to happen with each cycle. Learn more about infertility treatments here.

Fresh vs. Frozen donor eggs

This is a great question that is best discussed with your doctor who can consider your individual needs. The one advantage to a frozen egg transfer is that the embryos can be genetically tested before implantation. To learn more, click here.

Surrogacy FAQs

How to find a surrogate? Where do surrogates come from? Do you have local surrogates?

We have vetted surrogate candidates in approximately 40 states across the United States. This gives us flexibility to match you with a surrogate who most closely aligns with your criteria. It opens you up to more and better choices from the United States. Location is not as important as other factors, such as compatibility. You limit yourself if you are only willing to look at surrogates in your state.

How long does it take to match with a surrogate?

There are a lot of variables that go into a successful, secure match, but our average match time in 2018 was less than 9 weeks. Our surrogacy process aids in less than 3% of our cases having to consider a rematch. The key to our process is customization, so many factors may affect your timing. Your criteria and your priorities play a factor in determining how long your matching phase will be.

How much does surrogacy cost?

Our average costs for surrogacy pregnancy and delivery ranges from $129,000 to $138,500, which includes surrogacy compensation, agency and legal fees, health insurance and medical costs for prenatal care and delivery.

How does parentage work?

Our in-house legal experts create the 'pregnancy on paper', the legal document between you and the surrogate. This document secures parentage. Our legal team understands state and county specific requirements, whether you are married, single, or a same sex couple.

Can a surrogate mother decide to keep the baby?

You may be wondering, do surrogates have parental rights? Short answer, no. We develop the ‘pregnancy on paper’ legal document which expressly gives all parental rights to the intended parents.

What are pre and post-birth orders?

Our legal team creates your legal document that details the parameters of pre- and post-birth orders. To learn more about pre and post-birth orders, go here..

How do surrogacy laws vary by state?

Our in-house legal team keeps up-to-date on all laws as they evolve and how they might affect our intended parents. For more information, go to surrogacy law by state.

What are your surrogacy success rates?

We have high surrogacy success rates. 90% of our surrogates have successful embryo transfers. Our intended parent matches result in an 82% live birth success rate.

Is the surrogate mother the biological mother?

The simple answer is no. The surrogate mother is not the biological mother. For more information, click here.

How much contact do intended parents have with the surrogate mother?

Intended parents have as much contact as they wish with the surrogate. During our matching process, we work with you so you find a surrogate who shares your expectations and we support you both as the relationship evolves.

What are the steps to become an intended parent?

We have a process that includes matching with a surrogate who fits with your requirements and is ready to help you. To get started apply here.

Egg Donation FAQs

How do you find your egg donors?

More and more young women are becoming interested in egg donation. We have many more applicants than we accept. How we choose our egg donors is through a proven vetting process. In fact, we only accept 5 to 7% of those who apply. We help you find an egg donor that works best with you.

What screening do your donors undergo?

We complete a medical screening as well as a psychological one. Learn more.

Is this a known or unknown egg donation?

You and the egg donor decide if you want the donation to be open or closed. Usually both parties opt for an anonymous donation, but we can facilitation whatever type of relationship both parties would like.

If the egg donor is out of state, do I need to switch clinics to one near her?

The good news is no. Most egg donors do not live near the clinics and understand that travel is part of the protocol. To learn more, go here.

What happens if we don't get pregnant?

If a pregnancy has not yet been achieved, your fertility doctor will likely propose a strategic shift particular to your circumstances.

Changes in strategy may also occur between subsequent transfers and could range from small tweaks to your surrogates pre-transfer medication calendar, to the inclusion of acupuncture, to suggesting the use of donor eggs, if applicable.

In the event your doctor recommends a new surrogate, you will be rematched as soon as an appropriate surrogate becomes available.

More questions? Ask here